English 421: Technical Writing

For Project 3, you will work collaboratively in project teams on a client-based service-learning project that teaches you to manage complex writing challenges in real contexts that matter. You will learnn principles of project management, collaboration, document cycling, usability testing and study, and client-based research. Because you will work with real clients--either in the community or online, you will also learn important principles of professional and ethical communication. The goal will be to start with the White Paper Projects produced already this semester and then, after user-testing and usability study, produce a user-guide that teaches a critical and (perhaps) complex application of the technology to an interested client. You will begin the project by thinking of and contacting clients who may benefit from having such your report, which will consist of several components, including a short multmedia, web-based presentation.